Refund and exchange policy:
All jewelry is handmade by me in my studio, and all sales are final. No refunds will be given. You may exchange a piece for credit toward the purchase of another piece under the following conditions; all exchanges must be made within 10 days of purchase and must be returned in original condition. I reserve the right to refuse any return that is not in resale condition. Please contact me prior to shipping to secure the piece you wish to exchange for. All shipping cost is your responsibility and non-refundable.
Breakage and repair policy:
There is no warranty against normal wear and tear. If the jewelry you purchased from me does break, a repair charge will be quoted after I receive your piece. All shipping will be your responsibility. I do have a 30-day limited warranty on my workmanship only (all gemstones and chains/findings not made by me are excluded from this warranty). If I determine the breakage was due to an error in my workmanship, a repair or exchange (plus return shipping) will be negotiated at no cost to you.
I typically use priority mail shipping and add insurance for loss and damage. Shipping rates start at $12.00 for jewelry valued up to $500.00. Delivery is 1-3 business days and includes tracking. Other shipping methods are available upon your request.
I accept all major credit cards and cash. I will also accept checks with proper identification, your contact information, and a credit card back-up.